HOED gets you inside your customers' experience.

With more than 20 years' experience in Mystery Shopping, HOED can offer you a fully integrated customer service analysis and a Plan for Action that lets you understand your business from the outside in.

A HOED Mystery Shopping program can involve all segments of your business. Using trained and accredited Mystery Shoppers, advanced technology systems and flexible planning tools, HOED can help you realign your customer service productivity with your organisational goals, ensuring the experience your customers have will always be a positive one.

Contact HOED for more information:
Karen Groenen – Director Client Services – 02 8876 3789
Julie Barnwell – Account Manager – Client Services – 02 8876 3728
HOED Mystery Shopping – NZ
Richard Potton P O Box 87 007, Meadowbank, Auckland, New Zealand Tel: 09 528 6806