There is nothing exceptional about exception reports. Most retail systems offer some kind of exception reports in an attempt to identify aberrant cashier behavior.

Retail Directions has pushed the boundaries. Its Loss Prevention functionality identifies aberrant cashier behavior against benchmarked behavior for the business. This is a first and is immensely more accurate and telling than exception reporting because it is done in the context of what is the expected cashier behavior.

Retail Directions is an established specialist provider of high-end retail management software to retail chains. It is 100% Australian owned and managed. Many prominent retailers use our end-to-end retail solution. It is fully integrated and so eliminates interfaces between the primary systems. This allows your systems to run with minimal IT involvement.

Because Retail Directions software supports multi-brand, multi-language and multi-tax environments it is the system of preference by leading retailers operating in Australia, New Zealand, Singapore, Malaysia, Hong Kong, China, India, Europe and the USA.

Retail is a mission-critical environment so we purposefully designed the software from the ground up for retail and chose technology and architecture to keep the system running, even under adverse circumstances.

We do not market someone else’s software as sales agents or because we happened to have bought their business. This ensures that Retail Directions has genuine passion and heart for the solution it offers. This may explain why our clients testify that we under-promise and over-deliver.

The store-level systems are equipped with an intuitive user interface which practically eliminates cashier training. A new cashier requires less than 5 minutes to learn how to operate our POS. It is appliance-like and is as straightforward to navigate as an ATM.

Some of our clients are publicly listed companies so the due diligence has already been done for you and their uptake of our solution proves that all the numbers in the system add up.

The Retail Directions solution does not mimic the latest technology fad. We will not put at risk your retail business using unproven, temporary, or just fashionable environments.

Implementation typically takes less than 10% of what is required for comparable, competitive systems.

Our software is proven, mature, functionally-rich, retail-specific and endorsed by many prominent retailers. We have never failed to deliver a working system. Consider this against the industry experience where at least 2 in 3 system projects fail…

Contact details -

Melbourne - 03 9561 3888

London - 0208 626 1856

Head office address – Level 1, 593-595 Blackburn Rd, Notting Hill Vic 3156