WorkPlace Systems is a world-leading supplier of Workforce Management (WFM) software and of Consulting Solutions which increase customer service significantly and reduce labour costs, leading to improved store performance and customer experience.
WorkPlace Systems Benefits
WorkPlace Systems understands both the challenges and value of WFM in Retail. For over 20 years, WorkPlace has successfully implemented its WFM solution into a wide range of the most complex and largest Retailers in the world.
There is a tremendous opportunity for Retailers who have not yet deployed a sophisticated WFM solution to grasp the opportunity and realise significant value and benefits.
WorkPlace Systems customers have typically experienced many of the following benefits through the installation of a WorkPlace WFM solution:
• 1%+ Increase in revenue and better customer experience
• 3% - 7% Reduction in staff costs
• More accurate payment of attended hours
• 50% increase in WFM compliance
• Reduced HR admin allowing the Store Manager more time on the shop floor
• 50% reduction in queues at checkouts
• Reduced staff turnover
• Regulatory Compliance - Health & Safety and Labour Laws
• Increased workforce productivity
• Better decision making
WorkPlace Software modules include:
- Budgeting
- Forecasting
- Scheduling
- Time and Attendance
- Management Reporting
- Employee Kiosk
- Strategic Planning
- Holiday Planning
- Task Management
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Sample Retail clients:
Argos, Country Road, Focus (DIY), Metro Cash and Carry, NEXT, Morrisons, Travelex, WH Smith Travel, Woolworths (South Africa) and World Duty Free.
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